If you have a DoorDash Account Manager, please reach out to them to begin onboarding.
If you are using DoorDash Drive through an online ordering provider (for example: Olo, Toast, Square), please first reach out to your online ordering provider to begin the onboarding process.
If you do not have an online ordering partner, please consider signing up for Storefront, DoorDash's commission-free online ordering platform. Through Storefront, you can create a branded online store to enable pickup and delivery ordering directly from your own website, commission-free.
Alternatively, if you do not have an online ordering provider and would like to use DoorDash Drive to request Dashers to fulfill deliveries, please fill out the signup form on this page. A member of the team will reach out to you with further instructions for the onboarding process.
DoorDash Drive is our white-label fulfillment delivery service, meaning Dashers deliver native orders from your website, app or third party delivery platforms. DoorDash Marketplace orders come in through the DoorDash app.
We partner with dozens of major online ordering and POS providers such as Square, Toast, Olo, and more. Through integrating with these online ordering providers, we are able to ingest delivery details from your website, app, or POS to dispatch a Dasher.
There are no signup fees, subscription fees or service termination fees for DoorDash Drive. DoorDash Drive’s standard pricing structure is a flat delivery fee paid by the merchant. Any tips left by the customer will 100% be passed to the Dasher. Please fill out the signup form on this page to receive additional pricing details.
Depending on your online ordering provider, you will either:
Receive an itemized invoice from DoorDash at the beginning of each month with Drive deliveries + associated fees.
Or receive an invoice from your online ordering provider. The DoorDash invoice is payable by ACH, wire or check.
Please note that the monthly invoice you receive from DoorDash for Drive deliveries is limited to charges for DoorDash Drive only.
If you are already on Drive and need assistance with LIVE orders, please contact (855) 973-1040 for small order fulfillment and (855) 811-7299 for large order fulfillment. You can also reach by email at firstname.lastname@example.org.
For non-urgent issues, please visit our Help page for more information.